FREQUENTLY ASKED QUESTIONS
Welcome to our Van Hire FAQ section. This section has been written to make dealing with us as transparent as possible.
They short answer is yes, the longer answer is not always. Firstly we do not provide small or medium rental vans outside of Ireland, costs outweigh the logic of renting a vehicle this small to deliver / collect goods abroad, just get them shipped. We will provide Large vans, Jumbo vans, Low floor Furniture trucks and tail lift box trucks outside of Ireland. The deposit is greater for going abroad, approx €1000 euro for UK and €2000 euro for Europe. For trips to Europe using our insurance, we require a Credit card as payment, proof of residence in Ireland and proof of address. For trips to the UK there is a 3 day minimum, for Europe there is a 5 day Minimum. We can provide insurance if required.
All drivers who wish to take insurance from us must be 27 years of age or older and have held a full driving licence for a minimum of 2 years. The driving licence needs to be present at pickup. Our insurance carries a €2000 euro excess.
We require a deposit of €500 euro for domestic rental, paid upon collection with either a debit or credit card. For long term or foreign travel this deposit can be greater
We will accept Debit or Credit cards. We cannot accept cash or prepaid credit cards. For private renters the primary driver's card must be used. For companies a company credit card is acceptable.
No, we take payment upon collection. We do however require a Credit/Debit card number to reserve a vehicle.
Sorry, but vehicles must be checked in and out by staff members so outside of hours return or collection is not possible.
You are welcome to leave a vehicle in our secure car park.
All our vehicles can be driven on a standard car licence.
All our vans and trucks are presented to the customer with a full tank of diesel. We would ask that they are returned full of fuel.
Any vehicle rented by us will not have a low ad-blu tank, typically the ad-blu light may come on when there is 1600km left of ad-blu range, customers should put ad-blu into the vehicle if the vehicle requests it. Failure to put ad-blu into a van or truck can cause it to stop.
We do great value 28 day rental intervals for those customers who do not want a long term commitment.
All our vans are registered on the M50 tolling system, simply tell us the number of trips upon vehicle return and they will be added to your bill, same as if you paid them yourself and no worries when it comes to fines.